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Implementing Tax Reform Strategy: Towards Taxpayer Satisfaction

On the afternoon of September 20th, the General Department of Taxation held a mid-term evaluation conference on the implementation of the Tax System Reform Strategy to 2030. At the conference, Director General Mai Xuan Thanh emphasized the importance of tax system reform and outlined new orientations to achieve the set goals.
 

According to Decision No. 508/QD-TTg of the Prime Minister, the goal of the reform strategy is to build a modern, transparent, and efficient tax system that meets international integration requirements and creates a favorable business environment. To realize this goal, the General Department of Taxation has developed and implemented comprehensive reform solutions in various areas, from institutional work, administrative procedure reform to IT modernization.

Key highlights of the reform strategy:

  • Administrative procedure reform: Simplifying administrative procedures and enhancing the application of information technology to maximize convenience for taxpayers.
  • Capacity building: Training and developing a highly qualified workforce to meet the job requirements in a digital environment.
  • Modernizing the IT system: Building and developing a unified, modern tax management information system, effectively serving tax management and facilitating taxpayers in fulfilling their tax obligations.
  • Improving the business environment: Creating a transparent and fair business environment to attract investment.

Achievements:

After a period of implementation, the tax system reform strategy has achieved certain results, specifically:

  • Reducing administrative procedures: Many administrative procedures have been simplified, shortening processing time.
  • Increasing transparency: Tax management has become increasingly transparent, building trust among taxpayers.
  • Improving budget revenue efficiency: State budget revenue from tax activities has become more stable and grown.

Key tasks in the coming time:

To achieve the goals of the reform strategy, Director General Mai Xuan Thanh has set out some key tasks for the coming time, including:

  • Strengthening evaluation and reassessment: Regularly evaluating the implementation results of the strategy to promptly adjust and supplement appropriate solutions.
  • Promoting digital transformation: Applying digital technology to all stages of tax management.
  • Improving public service quality: Providing online, quick, and convenient public services for taxpayers.
  • Strengthening cooperation: Closely cooperating with ministries, sectors, and localities to effectively implement the reform strategy.

Conclusion:

Tax system reform is a long-term process that requires the efforts of the entire society. With the continuous efforts of the General Department of Taxation, it is believed that the Vietnamese tax system will be increasingly improved, contributing to the sustainable development of the country.