Accordingly, to exceed the state budget revenue estimate for 2024 and resolve taxpayers’ problems, the General Department of Taxation has issued a series of specific directives:

Strengthening Administrative Discipline

• Enhancing a sense of responsibility: Leaders at all levels in the tax sector need to set an example, strictly control power and responsibilities, and fight against the abuse of power and position.
• Rotation and transfer of cadres: This is to enhance fairness, transparency, and improve work efficiency.
• Strictly handling violations: Disciplinary violations will be strictly handled in accordance with regulations.

Improving Tax Management Efficiency

• Promoting digital transformation: Applying information technology to modernize workflows and reduce administrative procedures.
• Focusing on high-risk areas: Paying particular attention to industries such as food and beverage services, restaurants, e-commerce, and cross-border business.
• Promptly handling taxpayer inquiries: Agencies must be responsible for promptly resolving inquiries and proposals, avoiding delays.

Tax Policy Propaganda

• Strengthening propaganda work: New tax policies, especially those supporting businesses, will be widely communicated to ensure that people and businesses are aware.
• Focusing on tax law projects: The draft Law on Value Added Tax (amended) and the draft Law on Corporate Income Tax (amended) will be propagated to ensure social consensus.

Strict Inspection and Audit

• Implementing the 2024 inspection and audit plan: Focusing on areas with a high risk of tax loss.
• Developing inspection and audit topics: To detect and promptly handle tax evasion.

The main message of Notice 1021/TB-TCT is to affirm the tax sector’s determination to fulfill its tasks, improve service quality, and build a transparent and equitable business environment.