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Tax Officials: Raising Awareness and Responsibility for Effective Tax Administration

The recent online conference for the entire tax sector marked a significant turning point in promoting state budget revenue in the last 6 months of 2024. The conference focused on the need to strengthen discipline, integrity, and a sense of responsibility among tax officials in the performance of their duties, while also combating corruption and negative practices.
 

1. Enhancing Discipline and Integrity in Official Duties

  • Intensify internal inspections, focusing on resolving complaints, denunciations, and the performance of official duties by tax officials.
  • Strictly rectify and handle violations, building a professional working environment.
  • Effectively implement hotlines for tax authority leaders at all levels.

2. Scrutinizing and Allocating Tax Targets

  • Review and allocate tax targets to tax departments in line with local realities.
  • Closely monitor tax collection progress, evaluate revenue collection, and implement timely collection measures.
  • Identify potential revenue sources and areas of uncollected tax to propose effective collection solutions.

3. Forecasting Revenue and Recommending Solutions

  • Forecast revenue collection for the last 6 months of 2024 and the entire year.
  • Recommend that provincial and cities People’s Committees maintain the operation of Steering Committee for combating revenue loss and recovering tax arrears.
  • Support to taxpayers in overcoming difficulties and restoring production and business activities.

4. Implementing Comprehensive Tax Management Solutions

a) Solutions for Managing Tax Declarations and VAT Refunds

  • Enhance inspection and supervision of tax declaration activities by taxpayers.
  • Finalize the “Modernization of Tax Statistics” project.
  • Research further solutions for information technology and electronic processing.
  • Establish a tax declaration management mechanism for the informal economy.
  • Strengthen inspections to detect fraud and misappropriation of refund money.
  • Implement electronic refunds, upgrade the automatic classification application for VAT refund dossiers.

b) Solutions for Inspection and Control to Combat State Budget Revenue Loss

  • Finalize the project to supplement investigative functions for tax authorities.
  • Focus on implementing inspections and audits according to plan.
  • Review and adjust the inspection and audit plan for the entire tax sector.
  • Strengthen discipline and integrity in inspection and audit activities.
  • Develop information technology applications to support inspection and audit activities.
  • Closely coordinate with law enforcement agencies and relevant ministries and sectors.

c) Solutions for Tax Debt Management and Collection

  • Standardize and classify debts, implement measures to handle and collect tax debts in accordance with regulations.
  • Collect tax arrears related to land and minerals.
  • Electronize the tax debt management and enforcement system.
  • Apply risk management to tax debt management and enforcement.

5. Accelerating Implementation of the Tax System Reform Strategy by 2030

  • Implement the tax management reform strategy by 2030.
  • Review and finalize the set of indicators for evaluating tax management activities.
  • Monitor, urge, and follow up on the implementation progress of departments.
  • Restructure business processes, enhance the effectiveness of providing online public services.
  • Review and standardize procedures and administrative procedures to ensure that 100% of level 3 and 4 online public services are integrated on the National Public Service Portal.
  • Reduce and simplify administrative procedures; simplify the periodic reporting regime.

6. Effectively Implementing the Project on Tax Management for E-commerce Activities in Vietnam

  • Research and propose amendments and supplements to the legal framework and policies on e-commerce management.
  • Propagate and support taxpayers engaged in e-commerce.
  • Review and enrich the e-commerce database from multiple sources of information (ministries and sectors; domestic and foreign platform owners; transportation units, intermediaries, commercial banks, etc.).
  • Strengthen coordination with ministries and sectors in sharing and connecting data to serve tax management for e-commerce activities.
  • Enhance the application of artificial intelligence (AI) to process data, analyze risks, and issue warnings.
  • Strengthen inspection and control activities for organizations and individuals engaged in e-commerce, livestream sales, and business on digital platforms.
  • Strengthen coordination with ministries and sectors in handling violations, tighten management on the online environment for organizations and individuals operating but not complying with tax laws in the field of e-commerce.